Hill-Green v. Experian Information Solutions, Inc.
Fraud Shield Settlement
3:19-cv-708-MHL (E.D. Va.)

Welcome to the Rule 23(b)(2) Policy Change Settlement Class Website

Did Experian Say Your Address Was High-Risk or Non-residential When Providing Your Credit Report?

You Could Be Affected by a Class Action Settlement


You could be affected by a class action lawsuit against Experian. There is a proposed expansion of the previously approved Settlement with Experian. Experian agreed to settle claims that it reported inaccurate information about some consumers' addresses through its Fraud Shield product. Experian denies that it did anything wrong.

Are you included? You are included if, between September 27, 2017, and the present, Experian reported your address was either a high risk or non-residential address when it was not. This may have impacted your ability to obtain credit.

What does the Expanded Settlement provide?  There is no money available, but Experian will change its business practices in how it discloses and handles disputes about certain Fraud Shield Indicators.  Experian also agreed to pay for notice and administration costs. Another part of the Settlement provides money for consumers who were harmed by how Experian reported certain Fraud Shield Indicators.

What are my rights?  If the Settlement is approved, you will give up certain rights to sue Experian, including for the type of class-action claims made in this lawsuit, related to Experian’s reporting of your address as a high-risk or non-residential address. You will keep your right to file an individual lawsuit for claims that arose before the Settlement became effective.

The deadline to object to the Settlement was January 30, 2023. The Court will hold a hearing on March 1, 2023, to consider whether to approve the Settlement. You or your lawyer may appear and speak at the hearing at your own expense.

The full notice is available by viewing the Long Form Notice. Please read the Notice carefully, as it explains the lawsuit and your legal rights.

Your legal rights and options in the settlement


You do not have to do anything to benefit from the proposed Settlement. If the Settlement is approved, you will give up any rights to sue Experian about the same legal claims in this Settlement.


Write to the Court about why you do not like the proposed Settlement. 

See FAQ 17.

January 30, 2023 (Passed)

Ask to speak in Court about the fairness of the proposed Settlement. 

See FAQ 18, FAQ 19, and FAQ 20.

March 1, 2023 at 11:00 a.m., Eastern (Passed)